Question 1

What can I do to prepare for the visit?

Accepted Answer

You can prepare for your visit by:
Being prepared to share how your child is doing (at play, at school, sleep, etc.)
Bring in a list of your main questions and concerns
Bring in a list of any other providers your child sees with their contact information
Bring in a list of medications
If your child is going to be coming in without parents, we need permission to treat and a summary on the child’s health

Question 2

What insurances do you accept?

Accepted Answer

We accept Husky, Tricare and most commercial insurances. Please call to see if you have any questions about your specific plan.

Question 3

Are you accepting new patients?

Accepted Answer

Yes, we are accepting new patients. Please call to answer a few screening questions and make an appointment.

Question 4

Do you have a vaccine policy?

Accepted Answer

We follow the AAP and CDC vaccine guidelines and recommend that all patients follow our vaccine schedule.

Question 5

What additional services do you provide?

Accepted Answer

We provide durable medical supplies and equipment: 
Nebulizers, Spacers and Tubing

Training:   Nebulizers, Spacers, and Epi-Pens

Consults:   Migraines, ADHD, and Obesity in children

Testing: COVID, Flu, RSV, Strep, Urine, STD, Mono, Biofire Respiratory Viral Panel

Vaccines: All routine vaccines, Flu, COVID

Lactation Consult

Depression, Anxiety, ADHD

Question 6

How can I access the results of treatments?

Accepted Answer

Access and Communication:
Our practice would like to be available when you need us. Please ask about any special communication or access needs that you or your children have.
We have your needs in mind when scheduling well care appointment, follow up appointments, and sick visits.  Same day and extended hours are available by contacting our office staff during regular office hours to schedule.
When your child has tests or procedures done you will get the results by telephone if abnormal. You can always call to get any results
If you are referred to a specialist with your permission we will share information with them and with you in a timely manner.

Question 7

How can I get to you by public transportation?

Accepted Answer

Bus Lines:
39W- get off at Mayflower/New Britain Ave.
39- get off at CVS on New Britain Ave.
64/62- South Quaker Ln/Walgreens on
New Britain Ave.

Finding us/ directions:
Exit 41 off 84
Intersection of Mayflower and New Britain Ave.
Our address: 1162 New Britain Ave, West Hartford

Question 8

What are local important phone numbers for child services?

Accepted Answer

Child Development Info Line/ Birth to Three: 1-800-505-7000

Info Line- 211
Emergency Mobile Crisis
Child Development Services
Housing
Utilities

Poison Control: 1-800-343-2722

1162 New Britain Ave. West Hartford, CT 06110 Call or Text: 860-236-3084 Fax: 860-561-5961

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