FREQUENTLY ASKED QUESTIONS

What can I do to prepare for the visit?

You can prepare for your visit by: Being prepared to share how your child is doing (at play, at school, sleep, etc.) Bring in a list of your main questions and concerns Bring in a list of any other providers your child sees with their contact information Bring in a list of medications If your child is going to be coming in without parents, we need permission to treat and a summary on the child’s health
What insurances do you accept?

We accept Husky, Tricare and most commercial insurances. Please call to see if you have any questions about your specific plan.
Are you accepting new patients?

Yes, we are accepting new patients. Please call to answer a few screening questions and make an appointment.
Do you have a vaccine policy?

We follow the AAP and CDC vaccine guidelines and recommend that all patients follow our vaccine schedule.
What additional services do you provide?

We provide durable medical supplies and equipment: Nebulizers, Spacers and Tubing Training: Nebulizers, Spacers, and Epi-Pens Consults: Migraines, ADHD, and Obesity in children Testing: COVID, Flu, RSV, Strep, Urine, STD, Mono, Biofire Respiratory Viral Panel Vaccines: All routine vaccines, Flu, COVID Lactation Consult Depression, Anxiety, ADHD
How can I access the results of treatments?

Access and Communication: Our practice would like to be available when you need us. Please ask about any special communication or access needs that you or your children have. We have your needs in mind when scheduling well care appointment, follow up appointments, and sick visits. Same day and extended hours are available by contacting our office staff during regular office hours to schedule. When your child has tests or procedures done you will get the results by telephone if abnormal. You can always call to get any results If you are referred to a specialist with your permission we will share information with them and with you in a timely manner.
How can I get to you by public transportation?

Bus Lines: 39W- get off at Mayflower/New Britain Ave. 39- get off at CVS on New Britain Ave. 64/62- South Quaker Ln/Walgreens on New Britain Ave. Finding us/ directions: Exit 41 off 84 Intersection of Mayflower and New Britain Ave. Our address: 1162 New Britain Ave, West Hartford
What are local important phone numbers for child services?

Child Development Info Line/ Birth to Three: 1-800-505-7000 Info Line- 211 Emergency Mobile Crisis Child Development Services Housing Utilities Poison Control: 1-800-343-2722